LEGAL REFERENCE

Your Privacy Matters to Us

We've built rainbet around your trust. This privacy policy shows exactly how we collect, use and protect your personal information when you open an account, deposit via DANA...

Data ProtectionTransparent PracticesYour ControlSecure PaymentsIndonesia-Focused
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rainbet Your Privacy Matters to Us

What We Collect and Why

When you join rainbet, we collect information needed to verify your identity, process your deposits through DANA, OVO, GoPay and QRIS, and keep your account secure. This includes your name, email, phone number, payment details and gameplay history. We use this data to deliver our live casino, slots and sportsbook services, prevent fraud, comply with local regulations in supported regions, and improve

your experience. We never sell your information to third parties. Your data stays with us and our trusted payment partners.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Questions About Your Privacy

Email Support Reach our privacy team at [email protected] with any...
Account Settings Update your personal details, communication preferences and data...
Data Requests Request a copy of your personal data or...
WHY VISITORS TRUST US

How We Protect Your Trust

Encryption Standard

All data transmitted between your device and rainbet uses industry-standard SSL encryption, protecting your account credentials and payment details.

Payment Partner Vetting

DANA, OVO, GoPay and QRIS integrations are audited regularly to ensure your payment information meets international security benchmarks.

Compliance Framework

We follow data protection regulations applicable in supported Indonesian regions and maintain transparent audit trails for all account access.

Limited Staff Access

Only authorized rainbet team members can view your personal data, and only when necessary to resolve account issues or prevent fraud.

Regular Security Reviews

Our systems undergo quarterly penetration testing and vulnerability assessments to identify and close potential security gaps.

Incident Response Plan

If a data breach occurs, we notify affected users within 48 hours and provide guidance on protecting your account and payment methods.

Consistency Across Our Platform

Same Policy EverywhereWhether you're on our live casino tables, slot lobbies or sportsbook, the same privacy protections apply across all rainbet services.
Mobile & Desktop AlignedYour data handling is identical whether you access rainbet on your phone via QRIS or on desktop with OVO—no differences in protection.
Payment Method ParityDANA, OVO, GoPay and QRIS deposits receive the same encryption and fraud-prevention measures; no payment method is treated differently.
Account History RetentionWe keep your gameplay history, deposit records and account activity for the same duration across all regions where rainbet operates.
Third-Party ConsistencyOur live dealer providers, slot studios and sportsbook partners all sign data-protection agreements matching rainbet's privacy standards.
Update NotificationsWhen we change this policy, we notify you via email and in-account message at least 30 days before the change takes effect.
Dispute ResolutionPrivacy complaints follow the same process whether you contact us via email, account settings or our support team—no fast-track or slow-track.
QUICK SIGNAL

What Defines Our Privacy Approach

01
Transparency First We explain exactly what data we collect, how long we keep it and who can access it. No hidden clauses or surprise data sharing.
02
Your Control You can update your personal details, opt out of marketing emails and request data deletion from your account settings anytime.
03
Minimal Collection We only ask for information we actually need to verify your identity, process DANA, OVO, GoPay and QRIS deposits and prevent fraud.
04
Local Compliance rainbet respects data protection laws in supported Indonesian regions and maintains separate data handling for each jurisdiction.
05
No Third-Party Sales Your personal data is never sold to advertisers, brokers or marketing firms. We keep it internal unless you explicitly consent otherwise.
06
Breach Accountability If your data is compromised, we take full responsibility, notify you immediately and provide free credit monitoring where applicable.

Privacy Questions Answered

We retain your account information for as long as your account is active. After you request deletion, we remove personal data within 90 days, except where local law requires longer retention for fraud prevention or regulatory compliance.

Yes. Log into your account, go to Settings > Privacy, and select 'Download My Data'. We'll email you a complete record of your personal information, deposit history and gameplay activity within 14 days.

No. Your payment credentials are processed directly by DANA, OVO, GoPay and QRIS. rainbet only stores a reference token so you can deposit quickly next time—never your actual card or wallet details.

We share only the minimum data needed for those providers to deliver your game session—your account ID, session token and region. They cannot access your payment methods, email or personal contact details.

Your account closes immediately. We delete personal data within 90 days, but keep anonymized gameplay records for 7 years to comply with anti-money-laundering regulations in supported regions.

We use cookies to remember your login, language preference and gameplay settings. We do not use third-party tracking pixels or sell cookie data. You can disable non-essential cookies in your browser settings anytime.

Email [email protected] with 'Privacy Concern' in the subject line. Our compliance team responds within 5 business days. If unresolved, you can escalate to the data protection authority in your supported region.